Features of a Logistics Mobile App Development

 Customer Logistics App Features

• Easy sign up/sign in – depending on the app you’re going to build, you might need to create a user account. User registration is a cornerstone functionality and the first interaction users have with the app. The registration process should be seamless and fast and shouldn’t require filling our thousands of fields. It’s possible to add multiple sign-up and sign-in options such as with an email address, phone number, or with social media accounts.
• Real-time truck tracking – real-time truck location allows customers to track their products on a map in real-time.
• Confirmation and payment – when customers order a delivery, provide them with the ability to pay for delivery right inside the logistics application. You can integrate the app with multiple payment gateways like Stripe, PayPal, Google Pay, and Apple Pay. As well, it’s important to provide customers with the ability to pay with cash upon delivery.
• Driver rate & reviews – with this feature, customers can rate the delivery and its quality. This information allows the business to build a trusting relationship with customers and also allows the business to track the performance of drivers and the services provided. The insight gained through this functionality can be used to improve business operations and the services provided. To develop a Logistic Mobile App check with Mobile App Development Company in Bangalore.

Dispatcher Logistics App Features

• Admin features – an admin panel provides you with full control over a logistics application, its content, and other users. An admin panel aggregates and provides access to information about all deliveries, drivers, trucks, shipping reviews, maintenance, and repairs statuses. Depending on business purposes, it’s possible to add different features to the admin panel such as a map with vehicle tracking in real-time, fleet management, etc.
• Insightful dashboard with analytics – real-time analytics is a must-have feature of a logistics app for dispatchers. A dashboard with insight like this will help you make better data-driven decisions in an ever-changing market.
• Vehicle management and maintenance – one of the core features of logistics software development integrates with devices installed on vehicles in your fleet. You get real-time insight into the depreciation of the core technical aspects of fleet units like braking systems, shock absorbers, etc. As a result, businesses can order maintenance services even before they are required.
• Transaction management – management of all transactions is a must-have feature for the admin panel. The manager of the business can store and process all data related to transactions and manage payments to drivers or customers, as well as control other financial operations.
• Driver management – this feature automates routine tasks and provides insight into the performance of each driver. Driver management features can provide information about on-road activity, kilometers covered, fuel consumption, etc.
• Reports – these include revenue estimates based on current performance, the most productive drivers, best delivery times, estimated time of arrival, etc.
• Notifications – managers receive notifications about some critical event that may require their involvement. These events may be unexpected deviations from the route, unexpected delays in delivery, and so on.

Drivers Features for Logistics Apps

• Driver profile – this profile should contain key information about drivers and their vehicles such as name, age, driver’s license number, type and expiration date, photo, and phone number. This information can be used for business process management and assigning specific orders to drivers.
• Shipping details – all the details about orders that drivers might need such as pick-up address, drop-off address, contact details, preferred delivery date and time, etc.
• Voice control – voice control is critical for any driver application. Integration with Siri or Google Assistant will allow drivers to use the functionality of the app while driving and in situations when they can’t hold a smartphone or tablet in their hands.
• NFC – integration with near-field communication technology allows you to automate some tasks like tracking shipment status.
• QR code/barcode scanning – this feature also allows you to automate routine tasks like controlling different stages of the delivery process such as warehouse management, checking products when unloading, etc.
• Voice and text messaging – built-in communication tools allow drivers to communicate with dispatchers or managers with voice or text messages. This functionality allows drivers to exchange messages without switching to another application and voice messages are great for safe driving.
• Videos and photos – the built-in messenger needs to provide the functionality to take photos or videos of goods and save and send them. This feature is great when drivers need to take photos of goods before and after delivery or when they need to send photos of documents to their managers.
• Navigation & AI/ML route optimization – navigation is a must-have feature of logistics app development. The functionality is just like Google Maps, where drivers can see a map with the pick-up/drop-off locations. You can also add some advanced features like route optimization with Artificial Intelligence and Machine Learning. The app would analyze the data in real-time and offer the best routes based on traffic situations on the roads leading to the destination.
• Weather updates – the app for drivers can also be integrated with a weather solution to provide real-time updates on weather conditions. This information may be very useful for drivers who work around difficult weather conditions, especially in winter or during hot summer days.
• Push notifications – these allow drivers to stay up to date with everything from new shipping orders or any changes and adjustments made to current shopping orders.
• Availability toggle & ability to accept/reject pick-up requests – if you’re planning to create a logistics marketplace, you’ll need to add this feature to allow drivers to set their availability within the app.
• Electronic proof of delivery – ePOD (electronic Proof of Delivery) allows drivers to take order confirmation with photo capture, signature capture, or barcode scanning.